Privacy Policy

Data Controller

The data controller responsible for the personal information processed through HavenWell Journal is HavenWell Media Group Ltd. If you have questions about how your personal details are collected, stored, or processed, you may reach our designated privacy coordinator through the contact details provided in our website footer.

Legal framework

Personal data is processed under the data-protection law of your country and the other rules that apply in your country. Where this policy and the law differ, the law prevails.

Data Collected

We collect personal data only when strictly necessary to operate our website and communicate with our readership. This includes information you submit directly through our contact form such as your name and email address, technical server log data including your IP address and browser type, and non-identifying usage statistics gathered through analytics cookies.

Purposes and Legal Basis

We process server logs on the legal basis of our legitimate interest in securing our website and preventing technical abuse. We process contact form messages on the basis of legitimate interest to respond to your editorial inquiries or feedback. We process analytics cookies only on the basis of your explicit, freely given consent obtained through our cookie banner.

Storage Period

We retain personal information only for as long as required to fulfill the specific purposes outlined in this notice. Inquiries submitted through our contact forms are kept for twelve months following resolution and then permanently deleted. Server log files are purged automatically after ninety days, and analytics records are stored in aggregated form that does not identify individuals.

Third-Party Services

We share select technical data with reliable third-party service providers who assist in hosting our servers, routing electronic mail, and analyzing aggregate website traffic. These external service providers act as data processors under contractual obligations that mandate strict confidentiality, robust data protection measures, and prohibition of secondary commercial exploitation of your data.

Your Rights

Under applicable privacy legislation, you have the right to request access to the personal data we hold about you, to rectify inaccuracies, or to ask for erasure of your information. You may also withdraw previously granted cookie consent or object to legitimate-interest processing at any time. To exercise these rights, please submit a written request to HavenWell Media Group Ltd.

Questions about this policy

Write to [email protected] or call +1 (212) 463-1652 during Mon-Fri 09:00-18:00, Sat 10:00-16:00. We answer every request within one business day.

Merchant

HavenWell Media Group Ltd

Registered address

71-75 Shelton Street, Covent Garden, WC2H 9JQ London, United Kingdom

Email

[email protected]

Phone

+1 (212) 463-1652

Working hours

Mon-Fri 09:00-18:00, Sat 10:00-16:00

Registration

EIN: 93-2704758